U.S. warehouse dispatch
For confirmed in-stock orders, estimated processing is 3–5 business days. Allow a further 3–10 business days in transit, depending on destination and delivery arrangements.
Shipping & delivery
Freight delivery planned around stock, ZIP code, and site access.
U.S. warehouse stock helps, but pergola kits still need careful freight review, delivery access planning, and packing-list confirmation before installation.
Delivery review
The quote should make freight assumptions explicit.
A clean delivery plan reduces surprises for homeowners, installers, contractors, and commercial project teams.
Freight is separate
Product pricing is for the kit from our Dallas, Texas warehouse. Delivery to your address is charged separately. Installation, foundations, permits and taxes are not included in the kit price.
ZIP-code freight quote
Freight cost and delivery assumptions are reviewed by ZIP code, product size, stock location, and site access.
Delivery access
The quote should confirm delivery contact, unloading expectations, driveway or jobsite constraints, and handling responsibility.
Packing list review
Each project should match product series, size, accessories, fasteners, drainage parts, and documentation before installation.
Damage documentation
Visible or concealed freight damage should be photographed and reported quickly so the claim and replacement-part process can start.
Next step
Quote product and freight together.
Send your ZIP code, product series, size, installation timing, and delivery access notes so product and freight can be reviewed together.